Privacy Policy
Effective Date: 23 October 2025
Radiant Home Cleaning Services (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website at https://radianthomeclean.com/ (the “Website”), contact us, request a service quote, book a cleaning service or otherwise interact with us. By using our Website or our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a) Information you provide: When you fill out a quote request or booking form, we collect your name, email address, phone number, service address, and details of the type of cleaning service you require. If you book a service, we may also collect your billing address, payment details (via our payment processor), appointment date/time and any special instructions. If you contact us by email or phone, we may keep records of that correspondence.
b) Automatically collected information: We automatically collect data about your usage of the Website: IP address, browser type, OS, pages visited, time & date stamps, referral URLs, and other analytics data. We may use cookies or similar tracking technologies to enhance your experience, remember your preferences and analyze traffic.
2. How We Use Your Information
To respond to your requests for quotes, bookings, scheduling and providing the cleaning service you requested.
To manage and administer your service appointment, including contacting you about scheduling, changes or clarifications.
To improve and optimise our Website, services and customer experience.
To send you marketing communications (if you have opted in), such as special offers or service updates.
To comply with our legal obligations, prevent fraud or misuse of our services and protect our rights.
3. How We Share Your Information
No personal information, mobile number, or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.
We may disclose your personal information:
- To trusted third-party service providers who assist us in operating our business (e.g., payment processors, scheduling software, marketing platforms).
- When required by law or in response to a valid legal request (court order, governmental request).
- In connection with a sale, merger, reorganisation, or acquisition of part or all of our business (you will be notified of any change in ownership).
- With your consent or at your direction.
4. Cookies & Tracking Technologies
Our Website may use cookies, web beacons, tracking pixels and similar technologies. These help us analyze trends, manage the Website, track user movements on the Website, and gather demographic information for aggregate use. You can choose to disable cookies through your browser settings or other tools, although this may affect your experience of the Website.
5. Your Rights & Choices
Depending on your location, you may have rights in relation to your personal data, including the right to access, correct, delete, or opt-out of marketing communications. To exercise any of these rights, please contact us using the details below.
6. Security
We implement commercially reasonable physical, technical and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. International Transfers
If you are located outside India, your information may be transferred to, stored, or processed in countries other than your own. By using our services and providing your information, you consent to such transfers.
8. Children’s Privacy
Our services and Website are not directed to children under the age of 13. We do not knowingly collect personal information from children under age 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” at the top. We encourage you to review this page periodically for any changes. Your continued use of the Website or services after changes have been posted constitutes your acceptance of the revised Policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, you may contact us:
Radiant Home Cleaning Services
Website: https://radianthomeclean.com/
Phone: +1 208-595-7773
Email: ka**@**************an.com